Privacy Policy
Introduction
This Privacy Policy describes how esim.krd collects, uses, and protects information, including personal information, in connection with your use of our website and eSIM services.
By using our Website or purchasing our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect two main types of information through the Website:
Personal Information: This includes information that can identify you, such as your name, email address, phone number, billing information, and information related to your eSIM purchase. We collect this information when you voluntarily provide it to us, such as when creating an account, purchasing an eSIM, contacting us, or requesting customer support.
Non-Personal Information: This includes information that does not directly identify you, such as your browser type, device type, operating system, IP address, website activity, and general usage statistics. This information may be collected automatically through cookies and similar technologies.
How We Use Information
The information we collect allows us to:
Process and deliver your eSIM orders.
Provide eSIM activation and related services.
Respond to your questions and customer support requests.
Process payments and manage transactions.
Send important information regarding your purchases and services.
Send marketing communications when you have given us permission to do so.
Improve our Website, eSIM products, and customer experience.
Analyze Website usage and performance.
Detect and prevent fraud, abuse, and unauthorized activity.
Comply with applicable legal and regulatory requirements.
Sharing of Information
We may share your information with trusted third-party service providers that help us operate our Website and provide our eSIM services.
These providers may include payment processors, eSIM and telecommunications providers, hosting providers, technical service providers, analytics providers, and customer support services.
These providers are expected to use your information only for the purposes necessary to provide their services.
We do not sell your personal information to third parties or share it with third parties for their own marketing purposes without your consent.
We may also disclose information when required by law, legal process, or a valid request from a government or law enforcement authority.
Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to help provide a better experience, maintain Website functionality, understand Website usage, and improve our services.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some Website features.
Data Retention
We retain your personal information only for as long as reasonably necessary to provide our services, process transactions, maintain business records, provide customer support, prevent fraud, and comply with applicable legal requirements.
When your information is no longer required, we may securely delete or anonymize it.
Security Measures
We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, loss, or destruction.
However, no Website, online service, or method of transmitting information over the Internet can be guaranteed to be completely secure.
Third-Party Services
Our Website may use or link to third-party services, including payment providers, telecommunications providers, analytics services, or other external platforms.
Third-party services have their own privacy policies and terms. We are not responsible for the privacy practices of third-party websites or services.
Your Privacy Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.
You may also have the right to object to certain uses of your information or withdraw consent where applicable.
To make a privacy-related request, please contact us through the contact information provided on our Website.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, technology, or legal requirements.
When we make changes, we will update the “Last Updated” date and publish the revised Privacy Policy on the Website.
We recommend reviewing this Privacy Policy regularly to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us through the contact information available on esim.krd.
Last Updated: August 10, 2026